Email Support

Set Up Microsoft Outlook


Microsoft Outlook Setup (desktop version)

Step 1: Open Outlook, enter your domain email address, click "Let me set up my account manually", then click "Connect".

Outlook Step 1

Step 2: Under "Advanced Setup", click "IMAP".

Outlook Step 2

Step 3: Leave password blank, then click "Connect".

Outlook Step 3

Step 4: A login prompt will pop up. Click "Cancel".

Outlook Step 4

Step 5: You will get an error message, but don't worry, just click "Change Account Settings".

Outlook Step 5

Step 6: Enter the following settings:

Incoming mail
Server: mercury.cloudulus.net Port: 143
Encryption method: STARTTLS

Outgoing mail
Server: mercury.cloudulus.net Port: 587
Encryption method: STARTTLS
                

When the settings match what's pictured, click "Next"

Outlook Step 6

Step 7: Enter your mailbox password. Click "Connect".

Outlook Step 7

Step 8: You should see this message. Click "Done".

Outlook Step 8

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